Gamble Sport Privacy Policy — Your Data, Our Responsibility

1What Information We Collect

Gamble Sport Two types of information are collected from members — information you provide directly, and information collected automatically.

Information You Provide Directly:

• At registration: full name, mobile number, date of birth, and address.
• During KYC verification: a photo of your National ID card or passport.
• At the time of payment: mobile banking number (bKash, Nagad, Rocket).
• Information and messages provided when contacting support.

Automatically Collected Information:

• Device type, operating system, and browser version.
• IP address and approximate location (city level).
• Usage data such as how long you spent on the site and which pages you visited.
• Login timestamps, betting history, and transaction records.

2How Your Data Is Used

Collected data is used solely for the purposes listed below — and for nothing else:

• Account Management: To manage login, verify identity, and maintain account security.
• Payment Processing: Processing deposits and withdrawals securely.
• Service Improvement: Understanding which features are used most to improve your overall experience.
• Fraud Prevention: Detecting and blocking suspicious activity.
• Legal Obligations: Retaining data as required by licensing authorities.
• Support Services: Resolving complaints and requests accurately and without delay.
• Promotional Messages: Promotional notifications for new offers and bonuses are only sent with your consent.

Gamble Sport Never shares your information for ad profiling, sells it to data brokers, or discloses it to unrelated third parties.

3Who Your Data May Be Shared With

In limited circumstances, certain data may be shared with the following parties:

• Payment Providers: Only the minimum information necessary to process transactions via bKash, Nagad, and Rocket. These providers operate under their own privacy policies.
• Technical Infrastructure: Cloud providers such as AWS are used solely for data storage — they are not permitted to use your data for any other purpose.
• Law Enforcement: Data may be disclosed as required by law in response to valid government orders or investigations.
• Licensing Authority: Providing information to regulatory authorities during audits as required under the gaming licence.

Beyond this, your data is not shared with any advertisers, analytics firms, or other third parties.

4Cookies & Tracking Technologies

Gamble Sport-'s website and app use cookies — small text files stored in your browser.

Cookies We Use:

• Essential Cookies: To maintain login sessions and ensure security. The site cannot function without these.
• Functional Cookies: To remember your language preference and screen settings.
• Analytics Cookies: To understand which pages get the most traffic — data is anonymised.

Cookies can be disabled through your browser settings, though some features may not function properly as a result.

5Data Protection Methods

Gamble Sportemploys multiple layers of data protection:

• Transmission Security: All data is transmitted encrypted under TLS 1.3 protocol.
• Storage Security: Data stored on our servers is protected with AES-256 encryption.
• Access Controls: Only authorized staff can access specific data — not everyone has access to everything.
• Regular Audits: Twice a year, external security specialists conduct a full audit of our entire system.
• Two-Factor Authentication: Additional verification can be enabled each time you log in to your account.
• Data Backups: Encrypted backups are taken daily — no risk of data loss.

However, in the event of a security breach that puts member data at risk, Gamble Sport Affected members will be notified within 72 hours. This is both our legal and ethical responsibility.

6How Long We Retain Your Data

Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration of the active account. Generally 5 years after closure (in accordance with AML regulations).
• Transaction Records: 7 years — as required by financial regulatory obligations.
• KYC Documents: 5 years after account closure.
• Support Messages: 2 years after resolution.
• Browsing Data: 90 days.

Once the retention period expires, data is securely deleted — nothing is kept beyond what is legally required.

7Data Relating to Minors

Gamble Sport This is an adults-only (18+) platform. Any account found to belong to a person under 18, whether registered intentionally or not, will be closed and all associated data will be deleted immediately.

If you discover that a minor is accessing your device to Gamble Sport is using it, notify our support team immediately. We will take prompt action.

8Your Rights

You have specific rights regarding your personal data. Gamble Sport These comply with:

• Right to Access Your Data: To find out what personal information we hold about you, contact our support team.
• Right to Rectification: If any of your information is inaccurate, you can request a correction at any time.
• Right to Deletion: Where there is no legal obligation to retain data, requests for deletion following account closure will be honored.
• Right to Restrict Processing: You can request that specific uses of your data be restricted.
• Right to Opt Out of Promotional Messages: You can opt out of marketing messages at any time.
• Right to Data Portability: You can request a copy of your data.

Any Request support@gamblesport.net. We typically respond within 30 days.

9International Data Transfers

Gamble Sport-'s servers may be located in multiple countries. If your data is stored or processed outside Bangladesh, equivalent data protection standards are ensured in those countries.

AWS cloud infrastructure is used — certified to internationally recognised security standards. Regardless of where your data is stored, all protections under this policy apply.

10Policy Updates & Contact

Due to changes in technology or law Gamble Sport This policy may be updated. If significant changes are made, you will be notified via your registered mobile number or an in-app notification.

For any questions about our Privacy Policy, please contact us:

• Email: support@gamblesport.net
• Live Chat: Available 24/7, with support in Bengali.